Cloud Galacticos 2019 Highlights

Being the CEO of a Silver Partner Salesforce Consultancy and managing a UK-wide team of people is no mean feat. So it’s no surprise that Phil Walton, who is also in the Salesforce MVP Hall of Fame, has a rather busy calendar. As we reach the end of another successful year, he reflects back on some of his personal highlights of 2019.

World Tour London and our Client Drinks Reception the night before (May)

Cloud Galacticos at Salesforce London World Tour with paul Sturgess

Team Galacticos with Paul Sturgess at Salesforce World Tour London 2019


For most Salesforce-ers Dreamforce is the highlight of the year. But for me, the London World Tour is the big one. OK so we didn’t have Fleetwood Mac or Alicia Keys, but it is a great chance for the UKI and European Salesforce Community to meet up in person.

We had a great day, meeting Clients and Partners old and new at our Gold stand. Plus we were joined by ex-Harlem Globetrotter and Britain’s tallest man Paul Sturgess, who not only attracted a lot of attention, but was a great guy to chat with!

North Africa Dreamin’

Phil Walton speaking at North Africa Dreamin

Phil Walton speaking at North Africa Dreamin

I was very proud to be invited to speak at Africa’s first Salesforce community event – North Africa Dreamin! It was a great trip to Casablanca, where I met some great people, and had some amazing food. It is amazing to see the Salesforce Ohana spreading around the globe.

Team Galacticos

2019 has been a fantastic year for Cloud Galacticos, with excellent growth in revenue and people. We have also picked up a number of new certification skills, and industry expertise. Between the team we have bags of experience in Healthcare & Life Sciences and also Financial Services, so they are now our official specialisms (although we work in many other sectors). 

We were really excited to welcome both Nkosi Ncube and Mike Gill (who you can see below at MuleSoft CONNECT 2019) to our development team. Both are smart, experienced, knowledgeable and great guys – exactly the type of people we want on the team!

Nkosi and Mike who joined the Cloud Galacticos team in 2019

Nkosi and Mike at Mulesoft Connect 2019

We also welcomed Malcolm Heeley to the team towards the end of the year. Malcolm has a lot of experience as a business analyst and project manager which we cannot wait to use!

Nell Meghani and Phil Walton with Malcolm Heeley (centre) who joined Cloud Galacticos at the end of 2019

Salesforce Consultancy


Also between the team we have picked up a number of new Consultancy and Architecture certifications, which we are very proud of! We have also begun to deliver training for Salesforce, fantastic recognition of our deep knowledge of the platform.

Admin and Developer User Group

MuleSoft speaking at a User Developer Group

Manchester Salesforce Admin User Group

We also attended and helped run a number of user and developer groups in Manchester, Sheffield and Leeds – bringing Salesforce to the North of England! We had a variety of speakers including MulseSoft as you can see in the photo above.

Here’s to 2020!

About Cloud Galacticos

Cloud Galacticos is a Salesforce Silver Consulting Partner with an all star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including Manchester, Leeds, York, Sheffield and London. If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call?


Phil's Salesforce Tip of the Week

#353 Salesforce Reaches 1000 Community Groups and Cloning Sandboxes

1000 Salesforce Community Groups

Tip 1 – 1000 Communities

This week came the announcement that there are now 1000 Community groups, pretty impressive! As well as Admin and Developer groups, this now includes Women in Tech, industry specific groups, and student groups, amongst others. So no excuses not to join up!

Salesforce Spring 19 - Cloning Sandboxes announced

Tip 2 – Always Learning

Whilst doing one of my Architect maintenance exams (I didn’t know they were a thing until this week!?), I noticed the option to clone sandboxes was announced in the Spring ’19 release…I missed that, looks very useful! Take a look here.


DreamOlé 2019 – Sun & Salesforce in Málaga

Just over a week ago, the Spanish Salesforce Community hosted their third DreamOlé event in Málaga. I don’t mind admitting that DreamOlé is one of my favourite Salesforce Ohana events. I love the Spanish Ohana, I love the tapas, and living in the north of the UK I particularly love the weather!

As I have mentioned on other blogs, we love to sponsor and support community events. We truly believe they are a really important part of the Salesforce ecosystem. As wonderful as Dreamforce, the World Tours and TrailheaDX are, there is something special about an event run by and for the community that celebrates the local Ohana and brings the fun to you. Not everyone can attend one of the major events, but these are far easier to get to and enjoy.

This year we were excited to be sponsoring the photo booth and both myself and our CEO Phil manned the #WhatTheFAQ experts booth receiving some great questions from the community around all things Salesforce. It was another fantastic event and we look forward to seeing where in Spain we end up next year!

Collage of photos from DreamOle

UPDATE: The photos from the event are now live! You can also see recordings of all the sessions as well.

Phil's Salesforce Tip of the Week

#300 Salesforce Ohana Groups

To celebrate 300 consecutive weekly blog posts, I wanted to reach out to the community and share some great stories with you. In researching this post I have both been educated and inspired, so I am very excited to share this. As you may know there are several Ohana Groups in the Salesforce Community, but I did not know that there are actually 10 of them. Salesforce Community Manager Sofia Rodriguez introduced me to them, and to the people who run them, and we have stories from 5 of them today! Thank you to Sofia, this post could not have happened without you!

Latinoforce Latinoforce Logo

Sofía Rodríguez | Global Vice President, Latinoforce


Latinoforce was established in 2011 and is one of 10 Ohana Groups (Employee Resource Groups) at Salesforce. Our mission is to create inclusion for and drive the visibility of the Latino community at Salesforce and in the tech industry. We welcome our extended Ohana to join our group and attend our in-person events (like the Dreamforce Fiesta!).

How Your Community Benefits

Something I really appreciate and love about our leadership is our natural and genuine approach to allyship. With latinxs making up less than 4% of the Salesforce population, we have gravitated to doing outreach with our internal and community allies. We’ve had customers personally thank us for organizing sessions, the Fiesta, and Feria at Dreamforce, saying “..it was the first time I felt like I belonged at Dreamforce”. One particular event we hosted on-site for employees, there had been major conflict within a group, and after walking out of a processing session we held (unrelated to the group), they approached us to let us know it was the first time the teammates had understood and seen each other as people, instead of roadblocks. That was a really powerful moment, realizing that our actions could ripple across the business organization.

Best Piece of Career Advice

“Say yes to the things that scare you (within reason!)”. I added the last bit there for clarification, but it’s been advice that that has carried me through my career. Being a woman and latinx, I have constantly been told that I couldn’t do xyz, and consequently, I have seeked out those challenges as an opportunity to prove others wrong. When I start to think something is scary, that’s when I know I have to do it – be it going up on stage, being in a video, or as small as speaking up during a meeting. It’s the things that scare us which challenge us and allow us to grow. I wouldn’t be where I am today if I hadn’t continulously said yes to those challenges.

Outforce Outforce Logo

Hrishi Kulkarni | Outforce Global Vice President, Outforce


Founded: 2011 with over 3200 members globally across 25 cities.
Outforce is Salesforce’s Ohana Group for allies of diversity in sexual orientation and gender identity. (Sometimes known at other companies as the “LGBTQ Employee Resource Group,” allies are definitely welcome!) Outforce helps drive Salesforce’s efforts around recruitment, integration, development, and retention of the LGBTQ+ workforce. We have 25 Outforce chapters and more than 3,200 members globally. Outforce is open to ALL employees who wish to promote and celebrate diversity within our global Ohana.

How Your Community Benefits

We recently launched Outforce in India (Feb 2018) to create a safe space and empower our ohana members from the LGBTQ community to bring their true selves to work. As a result of this launch, one of our employees came out openly as a cis-gender gay man at a company town-hall event in front of 500 employees in Hyderabad, India. India is a non-progressive nation when it comes to LGBTQ awareness and acceptance. India also has laws that discriminate and criminalizes LGBTQ people. To be able to promote and drive equality for LGBTQ community in India was a huge step and big win for both Outforce and Salesforce.

Personally, Outforce has positively impacted my own and life of my family members. Even though I have lived and worked in the Bay Area for 14 years, Salesforce is the first company where I can bring my true self to work and that is because of Outforce and the company’s commitment towards driving equality across the board. It has given me the platform to work for the LGBTQ community across the globe and empower and influence people both within and outside of Salesforce.

The work Outforce has done for the community globally has inspired my aunt who is lived all her life in India to learn more about the LGBTQ community, their challenges, and struggles. She is now a strong ally and is also volunteering to work with an LGBTQ non-profit in India.

Best Piece of Career Advice

I read this quote and it has inspired and influenced my life
The beauty of standing up for your rights is others will see you standing and stand up as well

Faithforce Faithforce Logo

Michael Roberts | Vice President, Faithforce 


We acknowledge, celebrate, and foster understanding of our global faith and religious diversity across Salesforce. Faithforce is open to all people of faith and allies who wish to learn about the different traditions that are integrated into our global communities. Founded in 2017, we have seven regional hubs and are continuing to grow across our offices.

How Your Community Benefits

Being a part of the Faithforce Community has helped me to feel confident to bring my whole authentic self to work, including an important part of my life, my faith. It’s helped me to share my story in a constructive way.

At Salesforce we really champion the concept of the ally, and I think this has been an important realisation as we create Faithforce communities in Salesforce hubs that for many people who aren’t of faith – they have a role to play. Allies can help to understand their teammate who does need to pray 5 times a day, or won’t drink alcohol, but also share in the joy of holidays that are important to them. Faithforce is all about sharing stories, and educating one another as we do so.

The world is full of misconceptions and misunderstandings around different faiths and worldviews. We want to encourage people to really own that at work, but share this with the broader Ohana. There is much we can learn from one another.

Best Piece of Career Advice

Be authentically me! I don’t shy away from my loud, extroverted, crazy self at work. In fact I try and think about how I can channel these qualities into something that can drive deeper conversations with our customers, and really become trusted advisors.

Southasiaforce Southasiaforce Logo

Bhavit Desai | Global VP, Southasiaforce|


Southasiaforce – formed September 2016
Size of Ohana Group – 3289
Ohana Goals – Our goal is to celebrate a growing Global South Asian population! Our FY 19 goals are to focus on inclusion, diversity, celebrate south asian culture, and giving back to the community.
Join the Southasiaforce chatter group.

How Your Community Benefits

Being a member of the Southasiaforce community has helped me increase my awareness of unconscious biases that impact equality. It has helped me expand my network at Salesforce and given me the opportunity to work with Office of Equality and other Ohana Groups.

I think members of Southasiaforce are focused heavily in giving back and we have helped enable them this by making it easier for them to give back. Recently we were able to donate the proceeds of an event hosted by SAF to help support over 70 young girls in an orphanage. That credit goes to our Southasiaforce members. For our membership – events like our recent Leadership forum have helped provide executive guidance and mentorship.

In this political environment, we need to invest more in building bridges and getting to know each other better and doubling down our efforts on #equalityforall

Best Piece of Career Advice

If you are bored you are not learning anything. I use this to push myself into uncomfortable situations which forces me to learn new things.

Abilityforce Abilityforce Logo

Carden Wyckoff | Global Events Chair, Abilityforce


Abilityforce is a global network for people with disabilities and their allies, we transform perceptions and elevate the status of people with disabilities. We evangelize best practices and innovation around disability inclusion and accessibility in our products, workplaces, industry, and communities. Founded in 2016 with currently 1100 members and growing. Search chatter to join a local regional chapter to find who the local leaders to get involved or be a champion for the global group.

How Your Community Benefits

Everyone has been, is or will be affected by a disability either directly or indirectly whether it’s mental, physical, visible or invisible. I believe joining Abilityforce will help open your eyes on the importance of #AccessforAll in the offices, events, services and products we deliver internally and externally. It’s important that our society be sensitive and inclusive of all regardless of their ability and I believe joining Abilityforce will help shine light on this.

We want to build a culture that welcomes all vs creating obstacles that prevents someone from accomplishing a goal due to their physical limitations. Abilityforce will guide you to become an advocate for equality, participate in philanthropic activities and aid in your professional development if you choose to take on a leadership position. Lastly, we are a group of motivating self starters who envision a more equally accessible world and being surrounded by everyone’s positive energy is evangelizing.

Best Piece of Career Advice

The best place to meet people is in the elevator. Break the silence and discover a fun fact about them. The 15 seconds you have with someone new can change your day. You never know what doors will open from that conversation, but networking is the key to success. It’s not always what you know it’s who.

Phil's Salesforce Tip of the Week

Phil’s 100th Salesforce Tip of the week

Phil’s Salesforce.com Tip of the Week

This week is my 100th ‘Tip of the Week’ post, and for week #100 I wanted to reach out to the Salesforce community for their thoughts and ideas on what their Tip of the Week would be. So here is a ‘longer than usual’ set of Tips from 11 special guests.

Everyone who has attended Dreamforce or the Salesforce1 World Tour knows that Peter Coffee starts off these events, and so to kick things off…

Tip #1 Peter Coffee (VP for Strategic Research, Salesforce.com) 

“Don’t let “the cloud” be positioned in people’s minds as “that which replaces everything else.” Rather, position cloud as the new nervous system: an added “innovation layer” that lets everything else, especially legacy systems of record, become more valuable. Make silo’d information more useful in more ways, without compromising security, and introduce mobility and collaboration as platform services rather than costly new projects. This makes cloud a win-win for every constituency in the organization.”

Tip #2 Mike Gerholdt (Salesforce Admin Evangelist, and Button Click Admin hero)

“Find and join a user group near you and make friends in social. It’s easy to feel like you are on an island, but there are a lot of incredibly helpful people at user groups and on Twitter, LinkedIn, etc. that like to solve problems. It’s a great way for you to see new features, and hear about problems that admins are solving, as well as helping others learn the platform.”

Tip #3 SteveMo (The legend of the Answers forum with over 33,000 Answers)

“The Pitfalls of Notes & Attachments – Notes&Attachments are like the Panda bear of SFDC (an Evolutionary Dead End) You can’t access them with an out of the box Report, Formula, Workflow, etc, they also can’t be uploaded via Salesforce1. A lot of SFDC Admins get rid of them and hide/remove the Notes&Attachments section from the page layouts and replace them with Custom Fields, Custom Objects, or use Chatter and Files instead.”

Tip #4 Bill Greenhaw (MVP and Sacramento User Group Leader)

“Going to Dreamforce ’14? You should take a look the wide range of DF14 specific Community Groups. There is even a Salesforce Success Community to help lose a few pounds or get a little more active before the huge event, join the DF ’14 Health and Weight Loss Challenge to challenge yourself and motivate others to get healthier leading up to Dreamforce.”

Tip #5 Eric Dreshfield (MVP and Southern Indiana User Group Leader)

“Tip for surviving your first Dreamforce – My number 1 tip for Dreamforce attendees is  NETWORK!! Talk to people, don’t be scared…talk to everyone you can. The person on your right when waiting in line to go into a session, the person sitting to your left once you get inside a session. When you go to breakfast or lunch (the one that’s included with your conference pass) pick a table with a few people and ask to join them…then introduce yourself. If you are shy, quiet or not very outgoing, take the high-tech approach to meeting people: hang out at the charging stations, or even at an outlet on a wall in the hallways with a surge strip to charge your tablet…share your power. One surge strip = five instant connections / friends!”

Tip #6 Jeff May (MVP, and top community contributor)

“How to troubleshoot a formula field formula:
Formula fields can sometimes be tricky.  Create a tabular report and add the formula field, as well as each of the fields referenced in your formula field.  You can create additional formula fields to specific values like #UserRole.Name.  Run the report to see which data combinations work, and which ones cause problems.”

Tip #7 Jen Nelson ( MVP and Chicago Suburban User Group Leader)

“My Tip is to let Admins know that they can add extra branding to their Salesforce.com Org by creating a Custom App that includes their own Company’s Logo. For further info take a look here ”

Tip #8 Caroline Renard (MVP, and Technology Interpreter for Arts Groups)

“The big news from the Salesforce Foundation is the release of the new version of the NonProfit Starter Pack. Any nonprofit/charity that signs up for a Salesforce trial from this week will get the new version, and existing customers can get details about upgrading from the Power of Us HUB. NPSP3 comes with lots of new features and fixes: there is a new Household Account model option, clever customizations around household naming and noting affiliations, and tools to manage seasonal addresses, amongst many other things. The installation process has been simplified, with one download now instead of six! My colleague Judi Sohn has more details here.”

Tip #9 Deepa Patel (MVP, and San Jose User Group Leader)

“Three tips for DF14. Invest is a good backup battery charger, wear comfortable shoes, sign up for HOTS!”

Tip #10 Jason Atwood (MVP, and Podcaster)

“My tip is an old school configuration one, which is to standardize the page layouts for all objects so that certain fields are in the same sections and locations. For example, while Salesforce sometimes puts “System Information” in its own section at the bottom of a page, when I customize an org I do this on every page layout on every object. The reason is that studies have shown that good user interface design includes consistent placement of the same functions, as the brain actually memorizes the hand eye coordination from tasks to task. So, putting this into practice in SFDC helps lower the learning curve, increase adoption and cut down on support calls.”

Tip #11 And last but not least, a word from Parker Harris – Salesforce.com Co-Founder 

“Make sure to take advantage of our IdeaExchange. We started the IdeaExchange to create a community where customers can suggest new product features and connect with product managers, developers, partners, other users and admins. Our team monitors the site and keeps the community updated on which ideas have been chosen and when they’ll arrive. You have a voice and we want to hear it. Visit ideas.salesforce.com and let us know what you think!”

Thank you

A huge thank you to everyone who reads my blog, you keep me motivated to dig for news, and to try new Apps and Salesforce functionality!
And massive thanks to all my Guest Bloggers this week, it is amazing that this community will pull together for each other, you guys are all officially #AWESOME!