Salesforce services

We are a full-service Salesforce agency

We live and breathe Salesforce so wherever you are on your journey, we can help you succeed.

It all starts with an idea. How can we do this better? What can Salesforce do to help us? What are my options? We help many organisations looking to get started with Salesforce for the first time understand how best to start their journey.

Once you know what you want to do, the first thing is to start configuring using the point and click tools. Our aim is to use as much out of the box as possible speeding up delivery and reducing implementation costs.

Sometimes you will have a process that is more complex or the need for a custom user interface – this is where code comes in. Our team includes certified Salesforce trainers that teach people how to code, so we ensure we always follow best practices and write code that scales as you grow.

What about the data and processes you have in other systems – how do you get access to them? We’ve helped organisations build integrations using both direct connections and middleware, and can find the best fit for your setup.

Once everything is ready your users need to be trained for success. Sometimes they just need a refresher course after a while on how to use the new features. Our team includes certified Salesforce instructors who can make sure your team are setup to succeed.

Once you’ve gone live you may still have the occasional query or need a helping hand. Our tailored support packages can give you the peace of mind that an expert is there when you need them.

You get 3 new releases of Salesforce every year – are you making the most of them? Are you evolving your org in a consistent manner to help your users? We provide comprehensive Managed Services solutions to help you ensure you are always getting the most from your licenses.

If you’ve had Salesforce for a few years it might be time to run a health check to ensure you’re using it optimally and security is configured in the correct way. We have a comprehensive health check service that not only identifies the issues, but also lays a path to fixing and avoiding them in the future.

Need help with a Salesforce project or need some advice?
Get in touch with a Galactico