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Salesforce MVP Class of 2022

Last week saw the announcement of the Salesforce MVP Class of 2022. It’s always an exciting time of year for the Salesforce community. MVPs are highly regarded and many seek to become one. As well as new recruits, there’s also returning MVPs for their continued great work.

 

Salesforce MVP Class of 2022

A total of 20 trailblazers made it into the Salesforce MVP Class of 2022. It’s always great to add more people to a growing Ohana of amazing people doing amazing work in the Salesforce eco-system. They’re recognised for as ‘outstanding members of our community for their product expertise and commitment to helping others succeed in the Salesforce ecosystem.’

Salesforce MVP Class of 2022

Here’s is the full list of the new MVPs for 2022:

Connect

Why not follow and connect with them on social? And don’t forget to use the hashtags #SalesforceMVP#TrailblazerCommunity, and #Askforce for the latest updates.

And of course we have some returning MVPs of our own at here at Cloud Galacticos. Step forward Phil Walton, Paul Battisson, and Mike Gill.

 

About Cloud Galacticos 

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our Salesforce consultancy has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce Gold partner with experience to help you make the most of your org, why not get in contact?

Phil's Salesforce Tip of the Week

TrailheaDX, Trails, and even Dreamforce – Phil’s Salesforce Tip of the Week #448

Tip 1 – TrailheaDX

June 23rd will be TrailheaDX, you can register now for free here. Originally a Developer focussed event, more recently it is aimed at the whole Salesforce audience…”Devs, admins, architects, partners, and IT leaders, join us as we gather globally with Trailblazers looking to expand their Salesforce skills”.

It is a 1 day virtual event, so don’t expect the same as the in-person events, but the agenda includes:

35 Product demos

27 Content Episodes

25 Expert led rooms

5 Broadcast channels

Tip 2 – SDGs

As part of our commitment to promoting sustainable development, I found this Trail very useful. Take a look at the sustainable development goals and see which you can help on. It’s everyone’s responsibility.

Tip 3 – Dreamforce!?

This week saw an article in The Business Journals quoting that Salesforce were ‘absolutely committed’ to holding an in-person Dreamforce this year, Sept 21st-24th. To say I am surprised is the understatement of the week!

Final Tip – Sign up

Remember if you have enjoyed this week’s tip then sign up for the weekly email, direct to your inbox here!

Phil's Salesforce Tip of the Week

#393 Summer ’20 Release, TrailheaDX and Nonprofit Cloud Consultant

Summer release update

Tip 1 – Summer Release

Salesforce have taken the sensible decision to delay the Summer ’20 release, by approx 1 month. The first release was planned for May 15th and is now June 12th. Take a look here for the full article, with Production dates and also Sandbox preview dates.

TrailheaDX

Tip 2 – TrailheaDX

The bad news is there will be no in-person TrailheaDX this year…the good news it will be a virtual event, and FREE! Register your interest here and you will be kept up to date.

Tip 3 – Always Learning

After 10 years of helping Nonprofit organisations use Salesforce, I thought it was about time I picked up this Certification. I will write another post soon about the learning materials I used and some tips I picked up. But the lesson is, the great thing about studying for something you think you know…is there always something you find you did NOT know!

Phil's Salesforce Tip of the Week

#390 London’s Calling, New MVPs and UK Salesforce CEO Rumours

10 people you should meet (or follow)

Tip 1 – LC20

Hopefully all of these people plus 600 or so others will be at London’s Calling in person next week. But whether you meet them, or follow them on Twitter, I think we will all gain some good knowledge and inspiration. (Apart from the guy at the top, he looks a bit dodgy).

New MVPs for 2020

Tip 2 – New MVPs

I am sure you can not have missed this on Tuesday…33 new MVPs were announced for 2020, see the full blog post and names here. Also there are now a huge 87 Hall of Fame Members…for those lucky people that have been an MVP for over 5 years.

Goodbye to Dame Jayne-Anne Gadhia

Tip 3 – Quick change

Reports are that Dame Jayne-Anne Gadhia is to step down as UK CEO of Salesforce, just 6 months after joining. At the time of writing this, there is no official announcement from Salesforce.

Phil's Salesforce Tip of the Week

#388 Salesforce Staff News and Vlocity Aquisition

Keith Block leaves Salesforce

Tip 1 – Bye Keith

On a busy news week…it was announced on Tuesday that Keith Block has left his role of co-CEO. His profile on the Salesforce leadership page disappeared quickly, but officially he is staying as an advisor for another year.

Salesforce International

Tip 2 – Hello Gavin

And a new role for Gavin Petterson was announced, as President and CEO of ‘Salesforce International’…which seems to be ‘everywhere else except the US’.

Salesforce purchases Vlocity

Tip 3 – Vlocity Cloud?

Maybe it is time to rename this blog ‘Salesforce purchase of the week’ with the amount of acquisitions! This week’s was Vlocity, see the full story here.  And here is a great article of the thoughts of Anup Jadhav which covers it infinitely better than I can.

Phil's Salesforce Tip of the Week

#387 Salesforce’s Chief Ethicist and World Tour Dates

Salesforce Chief Ethical and Humane Use Officer

Tip 1 – One Year On

Marc Benioff recently posted that “Salesforce is one of the first companies in tech to have a Chief Ethicist ⁦⁦⁦to guide the company in making difficult decisions in its operations using a unique process to document the potential unintended consequences of actions.”

So one year on from the hiring of Paula Goldman, what has she learnt? Take a look at this article to read more about what her job entails and what future plans she has for within Salesforce.

Events

Tip 2 – World Tour 

Initial dates for World Tour events around the globe are starting to be added to the Salesforce Events page, with the bulk of them being added in the next week or two.

Expect a bit of a mix up from previous years, with some Cities being dropped and some format and timing changes.

Phil's Salesforce Tip of the Week

#385 Data Mask and Evergage

Data Mask

Tip 1 – Data Mask

Paul Battisson spoke about this at our User Group in Sheffield this week, so I asked him to tell us more…

“One of the topics that came out of Dreamforce which is of particular interest to our clients in the financial services and healthcare sectors was Salesforce Data Mask. It’s a new feature that allows you to either anonymize, pseudonymize or simply delete data going into sandboxes to keep things secure and compliant, whilst also providing useful data for testing. My favourite thing about it (from a techy perspective) is that it is non-deterministic, meaning that you cannot infer any of the data from the values. You can see a great session recording here, and go to the Trailhead Module here.”

Evergage

Tip 2 – Evergage

The latest purchase from Salesforce…and this time it is Evergage, a customer data platform that provide real time personalisation and has a machine learning toolset. It seems that it is this ability to deliver personalised experiences is the main driver behind the acquisition, so look forward to seeing more in the future as this product becomes part of the standard Salesforce offerings. Here is a good post about why the purchase was made and how it fits into the full picture.

Phil's Salesforce Tip of the Week

#378 New Salesforce UK CEO, Field Service Lightning Dashboards App and Happy Holidays!

New UKI CEO

Tip 1 – Welcome to the UK CEO

I was very fortunate to be invited to a party at Salesforce Tower yesterday, amongst the attendees and speakers was the new Salesforce UKI CEO Dame Jayne-Anne Gadhia. Here is a recent interview about her plans.

Field Service Dashboards

Tip 2 – Free App of the Week

I revisited Field Service Lightning last week, and hope to take the FSL Consultant exam over Christmas…while I was looking at it I noticed this free Field Service Lightning Dashboards app from Salesforce Labs, which would be a good starting point for anyone using FSL.

Tip 3 – Happy Holidays!

Happy Christmas everyone, I hope you have a great holiday period, whatever you get up to!

Phil's Salesforce Tip of the Week

#376 Dreamforce To You, Customer 360 and Shirtforce

Dreamforce to You

Tip 1 – Dreamforce to You (London)

This week London hosted several thousand attendees at the biggest ‘Dreamforce To You’ event I have experienced. There was no Obama, Beckham, or Fleetwood Mac…but there was a panel discussion lead by Andrew Marr!

The main theme was ‘Customer 360’…and TBH after several mentions of it I am still struggling to define what it is. I’m working on it though!

Customer 360

Tip 2 – Customer 360 Trail

Here is my starting point…a new Trailhead module for ‘Customer 360 Data Manager‘.

Customer Data Management post

Tip 3 – Blog post

And here is a post from Salesforce from this summer which spells out what they were planning to do (and maybe cuts through a bit of the hype a little?). Are we all clear now??

Shirtforce

Tip 4 – Shirtforce

An overdue mention for Shirtforce! Where Todd Halfpenny has put together some amazing t-shirts in his collection, all sold to raise funds for some great causes. We salute you Todd!!

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Salesforce Evergreen – A Game Changer For Salesforce Developers

Last week was Salesforce’s annual #Dreamforce conference in San Francisco. It’s when over 100,000 Salesforce fans descend upon the city to listen to the latest innovations from Salesforce. I was unable to attend this year, but followed along closely at home to the announcements. The one that stood out to me in particular was not Salesforce Blockchain, Einstein Voice or Customer 360 – it was the Salesforce Evergreen announcement that for me could be the real game changer.

 

The Impact of Serverless

To understand why you have to perhaps take a step back and look at how the rise of AWS and in particular, the AWS Lambda and the serverless paradigm has impacted development.

Take the following example – you want to upload an image in Salesforce against a case both before and after work is completed. These images should be stored off platform in Amazon S3 and you want to have both the original and a thumbnail, with the thumbnail being displayed on the case. Whilst uploading the images to S3 could be done via Apex in Salesforce, the resizing must be done off platform currently. So how do we do this and where?

We can either have an endpoint available on a platform like Heroku with a dyno running, or have a Lambda function that will run whenever called. That’s the key difference here, we have to have the Heroku dyno (at least 1) running to handle requests whereas with Lambda we are only paying per executed function. (Note this example is based upon a Lambda example from AWS you can read about here.) Whilst I am a big fan of Heroku, use cases like this lend themselves more to Lambda for running small jobs and repetitive functions where there is no need for a full web server framework to be setup, just receiving and processing some data from an event.

Such scenarios are becoming more common as organisations want to connect more pieces of their process seamlessly. This has driven a number of people towards using serverless based solutions to handle these simple problems – they just need the code to run and perform the action. Many organisations are also working to modularise their systems into more discrete functional blocks, often referred to as microservices. I’ve written before on Salesforce and Microservices and spoken on the topic previously at Dreamforce 2015 and Dreamforce 2017.

Previously, the conversation has always been how to make Salesforce interact nicely with serverless systems, or how to rearchitect parts of your existing Salesforce setup to operate in a more modular way. As soon as some more complicated processing was required (such as image resizing) you were forced off platform and had to decide which platform to use. How would you manage security and authentication? How could you invoke the new service – API via code or a Platform Event? You couldn’t think of doing all this on Salesforce – until now.

Enter Evergreen

Salesforce Evergreen is a new toolkit that will allow developers to write small functions and microservices using Apex, Java and Node.js which can be invoked natively from within Salesforce using both declarative and code based tools, as well as having native visibility to the platform – so no need to manage authentication.

Salesforce Evergreen Architecture

Taking our previous example, instead of a service running off platform, whether Heroku or AWS, we could now have a small set of functions that are called directly from the declarative tools in Salesforce. Whenever a case is closed. upload the images from Salesforce to S3, process these images and update the case. No additional infrastructure needed, no authentication required, all on a single platform.

This is truly game changing, by allowing developers to build these functions using existing languages in Java and Node.js, you are enabling the developer to utilise all of the existing ecosystem of functionality out there. For example, npm, the package ecosystem for Node.js, has somewhere in the region of a million packages, covering all types of functionality – csv parsing to providing random jokes. Almost all of these libraries become available for use alongside your existing Salesforce applications with all the plumbing and authentication done for you! You simply add in what you need, leveraging the existing tools and off you go.

Similarly, if you have an existing complex function in Java from an existing application, you can migrate that to become an Evergreen function and deploy it for use from within Salesforce! As wonderful a language as Apex is there are some things that it cannot do or that Java or Node.js will be a better tool for, now you can leverage these languages to do more with your Salesforce data.

Summary

The new Evergreen toolkit is going to make a huge difference to what is possible for Salesforce developers and opens up exciting new possibilities which should lead to some incredible new solutions. I am already signed up for updates from Salesforce on the Developer Preview and will be looking ahead for different applications for this toolkit for our customers. If you want to read more, Salesforce have posted a blog here.