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Salesforce Managed Services at Cloud Galacticos

Over the past year we have had a number of clients ask us if we can work with them in an ongoing manner to ensure they are getting the most out of their Salesforce setup. In response to this, we set up our Salesforce Managed Services at Cloud Galacticos. This enables us to work with customers of various different sizes in an ongoing manner and keeps things flexible. 

Why should you consider a Salesforce managed services package?

Not Leaving Money on the Table 

The first reason is to make sure you are not leaving money on the table. When you invest in Salesforce you get access to a huge suite of features. It is almost guaranteed however, that you are not going to utilise them all straight away. Many are not applicable to a brand new deployment and may be too much too quickly for a first roll-out. I am also a big believer in the phrase “you don’t know what you don’t know”. This is especially true with a new software solution. You don’t know how users will use it, the things they will find easy and hard, and what features will help them be more productive. Having a managed services partnership can help you to add these features in an ongoing manner at the right time for you.

Staying Updated 

Additionally, Salesforce have 3 releases a year during which an entirely new set of free features get rolled out to your environment. In the 10+ years I have been working with Salesforce I have met customers who weren’t aware of this. Many had gone years without reviewing the features they had available to them, again effectively leaving money on the table! A managed services partner works with you consistently to discuss the updates Salesforce are releasing. They also suggest how to best utilise them to make sure you are taking advantage of the updates.

Access to a Skilled Team 

Cloud Galacticos Team at the London World Tour

Expertise is another key benefit. For many organisations it is too costly to recruit a full time Salesforce team member who has the knowledge to be able to support them effectively. A managed services partnership takes care of this and allows you to have access to a team of skilled and knowledgeable professionals who can support you as needed and guide you to improving your Salesforce instance over the long term. 

Long Term Vision 

Finally, another big reason we love engaging with clients on a managed services basis is that it truly moves us to being long term collaborative partners. Often if organisations engage with a partner on a per project basis short term aims can overtake long term vision and strategy which is where a managed services partnership can truly help to ensure that going forward the long term vision is maintained and improved upon.

If you would like to hear more about our managed services packages please contact us.

About Cloud Galacticos

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including Manchester, Leeds, York, Sheffield and London. If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call?

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Cloud Galacticos Salesforce Success Stories Page Now Live

At Cloud Galacticos, our clients are at the forefront of what we do. We have had the privilege of working with some amazing companies in our many years in business. We treat each client and project with the same respect and our full attention.

Salesforce Success Stories

With the above in mind, we have set up a new page on our website. The Success Stories  page will showcase some of the projects we have worked on that we think have been a success, and that the client has been very happy with.

Each success story, or case study, will focus on the objectives, solutions, and outcome of projects we think you would be interested in finding out more about. To launch the page, we have a case study from our client, Cloud Nine Hair. They are a business specialising in hair electricals based in Harrogate. The brand has become the epitome of luxury and innovation. They represent the highest quality premium hair tools available on the market.

Customer Relationship Management

Cloud Nine Customer Support Team

Cloud Nine approached Cloud Galacticos to help them accelerate their customer relationship management journey with a focus on improving customer experience and streamlining processes, especially as their business is growing rapidly to meet demand.

You can read Cloud Nine’s success story here. We’ll be publishing more Salesforce success stories in due course, watch this space!

 

ABOUT CLOUD GALACTICOS

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including London, Manchester, Leeds, Oxford, and Bristol.

If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call on 020 7101 0795