Meeting of minds – Salesforce.org Unite Partner Summit Review
By Paul O’Dowd, Sales Director, Cloud Galacticos
From the 28th to the 30th of June, Cloud Galacticos, a partner of Salesforce.org, participated in the annual summit in Lisbon, Portugal with a collective audience of partners from SIs to ISVs, together with Salesforce.org representatives. Here’s my Salesforce.org Unite Partner Summit review.
Rob Acker, Salesforce.org CEO
Rob Acker, CEO of Salesforce.org opened the event with an inspiring presentation. It covered the exceptional work undertaken by the partners. He mentioned the increase in opportunities for individuals from all walks of life and how they play a part in the Salesforce.org ecosystem.
As the world increasingly moves into a digital and connected space, it is also vital to develop the support that is needed internally and externally in terms of growth and training.
For me, the takeaways were topics covering customer value, engagement, and observations within Education, Non-profit, and Enterprise. These areas allow those new to Salesforce.org the opportunity to learn from those already involved.
I also enjoyed the Partner roundtable discussions. My highlight was on ‘How to deal with the Good, Bad, and the Ugly’. It covered lessons learned as well as the correct way to move forward in difficult situations. For example, not all customers are the same, and taking care to listen, deliver, and nature relationships. This helps inspire confidence and help build long-term relationships.
Inspiring and Engaging
Overall, the meeting of minds, sharing knowledge, and the chance to meet face-to-face again was priceless. And after a couple of uncertain years, it made the summit even more inspiring and engaging. It’s helped me realise that at Cloud Galacticos, we aim to continue to support non-profit customers. We also aim to provide the best possible advice, service and knowledge where required.
Finally, congratulations to all the Partner of the Year winners, Cobra CRM, Hyphen8, Apysnergy, Own Backup & Vera Solutions.
Get in touch
So that’s my Salesforce.org Unite Partner Summit review. If you’re a non-profit and you need support an/or impartial advice around how you can protect, develop, and grow your organisation, why not get in touch?