Phil's Salesforce Tip of the Week

Non-Profit Dreamin – Phil’s Salesforce Tip of the Week #421

This week saw the announcement of the newest Salesforce Ohana event focused on the non-profit sector, Non-Profit Dreamin. The event is focussed on those working in or with the not for profit sector, to enable them to network, share ideas and stories and collaborate together.

Non-Profit Dream

The event will be held at the end of January and will be fully remote so anyone can attend. The call for speakers is open now as well, so if you have something you would love to share and think others would enjoy, head over now and submit your idea!

In other news…

New book on the reading list

Ines Garcia has released her new book “Becoming more agile whilst delivering Salesforce” – I’ve added it to my reading list, and having known Ines for a while I am sure it will be fantastic – go and buy a copy here.

Salesforce Labs appExchange Category

Long term readers will know I love the free apps from the Salesforce Labs team. All these apps and components now have their own category on the appExchange making it even easier to browse through them and find something to solve your headache.

Phil's Salesforce Tip of the Week

New Nonprofit Success Pack Trailhead module – Phil’s Salesforce Tip of the Week #407

Salesforce launched a new Nonprofit Success Pack (NPSP) module on Trailhead this week – Nonprofit Success Pack Basics. The module is focussed on helping you get to grips with the basics of the NPSP and organising your data within the pack.

Nonprofit Success Pack Basics Badge

I am a big fan of the Nonprofit Success Pack and earlier this year myself and our CTO Neel attained the Salesforce Nonprofit Cloud Consultant Certification. You can read a write up on some tips and our experience here. If you are just starting out with NPSP or haven’t used it before and are interested in how it works I highly recommend you taking a look into this badge.

In other news…

JavaScript Developer I Exam – Passed!

In last week’s blog I mentioned the new JavaScript Developer I certification from Salesforce. Well congratulations to our COO Paul who this week sat and passed the exam portion of this and is now working away on the Superbadge component. He has promised us a detailed write up soon once he is fully certified.

Guest Suggestion – Einstein Designer Blog

This is a suggestion passed to me by our COO Paul – here is what he wanted to share:

I came across this fantastic blog from the Salesforce UX R&D Team talking about how they are using machine learning to help improve UX design and discussing Einstein Designer. AI and machine learning are great interests of mine and I am really excited to again see Salesforce innovating in this space and doing something different. Not the simplest of reads but well worth 20 minutes of your day.

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Two Team Members Become Salesforce Certified Nonprofit Cloud Consultants

At Cloud Galacticos, we like to encourage our team members to keep on learning and developing their skills. Especially as we operate in a fast moving and dynamic environment. Here’s our CEO, Phil Walton, and CTO, Neel Meghani talking about their recent success on passing the Salesforce Certified Nonprofit Cloud Consultant test.


Phil says, “Cloud Galacticos have been working with nonprofit organisations for a long time now. I am not even sure the Nonprofit Success Pack (or Starter Pack as it used to be) was even around back then! As well as working with a number of nonprofits on long term projects, we also volunteer with a nonprofit each year as a part of our belief in Pledge 1%. We thought it was about time we got the certification to go with our experience. So Neel and I took on the challenge!


Phil continues, “The Nonprofit Cloud Consultant cert is pretty new, only announced in Beta in 2018. The questions are based around the use of the Nonprofit Cloud and Nonprofit Success Pack. It also covers general Salesforce knowledge and Consultancy skills (‘What would you do if…?’). The general breakdown is:

Nonprofit Domain Expertise 18% of the exam

NPSP Settings and Administration 20% of the exam

Nonprofit Cloud Implementation Strategies & Best Practices 21% of the exam

Nonprofit Cloud Solution Design 24% of the exam

Nonprofit Cloud Data Management 11% of the exam

Nonprofit Cloud Analytics 6% of the exam


Phil concludes, “I have been using NPSP for years, but there are always areas you only discover when you have to study a subject. I mainly used Trailhead. This Trail was useful particularly in getting me up to speed with Engagement Plans. But also there were Modules covering GAU Allocation, and which Account model to use.”

Neel adds, “My main resource for studying for the NPSP exam was the Nonprofit Cloud Consultants Training & Certification Guide. This in addition to Trailhead gave me the confidence to sit the exam. One area of I felt was important was the Domain knowledge which some of was new to me. Also ensure you brush up on standard Salesforce subjects like Sandboxes, Lightening Flow, Process Builder etc.”


Neel concludes, “Being the best in Salesforce means a mixture of skills. Communication, logic, business acumen, and a blend of Salesforce experience and Salesforce knowledge.  Also, certifications alone are not enough, but they do show a level of knowledge. Finally, show the desire to put time aside to learn these skills.”


Useful Links

Link to individual articles and trails relating to each subject area 


Trailmix – includes Engagement plans & campaigns: 

Link to the exam guide:



Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including London, Manchester, Leeds, Oxford, and Bristol.

If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call on 020 7101 0795, or click here.