Mark Jones Meet the Galacticos

Mark Jones, Salesforce Consultant – Meet the Galacticos

Continuing in our series in which you get to meet and learn more about the Cloud Galacticos team, say ‘hello’ to Mark Jones, one of our new Salesforce Consultants. I caught up with Mark to ask him a few questions.

 

Mark Jones, Salesforce Consultant

 

Hi Mark Jones, can you give us a bit of background about yourself and your work history?

Sure, I began my career training up as an Office Administrator, I then moved into printing for a local school for a while before moving back into Admin and eventually into the Salesforce workspace in 2016 getting my start in the Nonprofit sector. I’ve also spent time as a youth worker and an events organiser, planning music events for a variety of youth programmes in the North East of England.

 

What’s your story behind joining the Cloud Galacticos team?

Mark Jones Cloud GalacticosIt’s one of those stories where it kind of just happened.

I was interested in moving on from my previous role, so I reached out to Supermums as a recruiter. They organised a few interviews for me, one of them being with Cloud Galacticos.

I met with Paul and Neel for an interview and as they say the rest is history. I started a couple of months after that interview.

 

 

 

 

 

What is your role as a Salesforce Consultant at Cloud Galacticos. What do you enjoy about it?

I work as a Salesforce Consultant. So far my role has focused mainly on supporting existing clients with Admin related work, such as building Flows, building upon existing Salesforce functionality and providing end user support. In my time here, I’ve really enjoyed working in a team. In my prior role I was a Solo Admin, so I had to do everything on my own without a support mechanism around me.

 

Do you have plans to take any Salesforce certifications in the near future?

I’m always open to growing in what I do. Currently I’m working towards passing the Nonprofit Cloud Consultant certification, that’s my priority this year. There are other certifications I’m interested in including Slack Admin, both of the recently announced certifications, Design Strategist and Business Analyst and the Process Automation partner credential.

 

You have a busy few months ahead, travelling and speaking at various Salesforce events. Can you tell us more?

Over the course of May and June I will be speaking at Czech Dreamin’, London’s Calling, YeurDreamin’, and Salesforce World Tour London. The topics I am covering include skills for Salesforce Admins, personal branding and Flow. Over the next 5 weeks I’ll be back and forth to London and over to Prague and Amsterdam for these events. I’m also in the middle of co-founding a community conference about Process Automation.

 

At Cloud Galacticos, we’re a remote work focused company, what advice would you give people to make the most of working remotely and staying motivated?

One of the best ways to stay motivated is to actually take some time to get away from your desk. I say this because our health and wellbeing is so important, especially when we live in a world now where it is so easy to be permanently attached to our desks. If our health and wellbeing is in a good place it will have a positive effect on our work.

 

Aside from Salesforce and working at Cloud Galacticos, what else do you enjoy doing?

We have a couple of pets living at home, Jet our cat and Jacks our dog. Jacks is a labsky (labrador and husky cross). He’s a little under two years old and is full of energy, so he gives us a lot to do.

I also spend time with my local church where I lead a Bible study group and support one of our services as the on-hand tech guy.

 

 

 

 

 

Favourites

Food: Toad in the Hole

Drink: Coffee

TV Shows: Criminal Minds

Film: Sonic the Hedgehog

Animal: Dog and Cat (sorry I have to pick them both)

Place to Visit: Keswick

 

About Cloud Galacticos

Cloud Galacticos at City Digital Awards 2022

Cloud Galacticos is a Salesforce consultancy with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our company has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce partner with experience to help you make the most of your org, why not get in contact?

 

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

Skills for Success

Skills for Success

Skills for Success is a new 14-part blog series. It ‘aims to help Salesforce Admins better understand and develop the skills needed to be successful in their role.’ One of the people behind it is our very own Mark Jones. He has worked with Juliette Warren, and hand-picked 14 awesome admins to contribute.

 

Skills for Success: #AwesomeAdmins

Launched at the end of April, Skills for Success will be spread over 12 weeks. It’s written by admins, for admins, who have real-world experience and knowledge.

Over the next 12 weeks, they will cover these 14 skills:

    1. Communication
    2. Problem Solving
    3. Attention to Detail
    4. Learner’s Mindset
    5. User Management
    6. Security Management
    7. Business Analysis
    8. Data Analysis
    9. Data Management
    10. Designer’s Mindset
    11. Change Management
    12. Process Automation
    13. Product Management
    14. Project Management

 

Story Behind Skills for Success

Mark came up with the idea for the Skills for Success blog series whilst watching an Admin Keynote at Dreamforce ’21. It was Rebecca Saar’s session on ‘The Future of Admin Success‘ that set the ball rolling.

“This discussion around skills really piqued my interest… I decided to reach out to different members of the Salesforce community.  [I invited] them to collaborate with me on a blog series that outlines what each skill is, why it’s important to the admin role, and how admins can learn and develop it.

It was through this process that I was fortunate enough to connect with Juliette Warren on the Admin Relations team at Salesforce who agreed to help bring the series to life on admin.salesforce.com.”

 

Blog Series

So every Tuesday for the next 12 weeks, they will releasing a new blog post that covers each of the 14 skills.

The first four are already available: Communication, Problem Solving, Attention to Detail, and Learner’s Mindset.

We really hope that you enjoy this series, and we would love to hear your plans for skill development throughout the next few months. Please share these posts on social media and get involved in the conversation using #AwesomeAdmin.

Ideally, we want to see this series reach every Salesforce Admin and help them continue their growth and development.

Get more info here.

 

About Cloud Galacticos 

Cloud Galacticos is a Salesforce consultancy with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our company has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce partner with experience to help you make the most of your org, why not get in contact?

 

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

 

 

Phil's Salesforce Tip of the Week

TrailblazerDX – Phil’s Salesforce Tip of the Week #501

Welcome to Phil’s Salesforce Tip of the Week #501

 

Tip 1 – TrialblazerDX

TrailblazerDXI’m still playing catch up on the highlights of TrailblazerDX, hopefully I can catch a few of the sessions on Salesforce+.

But one thing the team spotted was a couple of new Certs which will be coming soon.

The Business Analyst cert and Strategy Designer cert.

 

 

 

 

Tip 2 – Ranger Ranks

Another hotly anticipated announcement at TrailblazerDX was the new ranks for those with hundreds of Trailhead badges to their names.

At present, anything over 100 badges makes you a Ranger… but with many people with hundreds, or even over 1000, here are some new ranks to aim for.

 

 

 

 

Tip 3 – New Blog Series

Congratulations to our very own Mark Jones, and his many guests, on a new blog series he has been working on with Salesforce.

Click here for the summary and first four posts.

Keep an eye out for a new guest each Tuesday!

 

 

 

 

 

 

Final Tip Of The Week – Sign Up

Remember if you have enjoyed this Tip of the Week then sign up for the weekly Friday email, direct to your inbox here. And feel free to get in touch if you have any ideas for future Salesforce tips!

Website Blog Feature Image

London’s Calling Speakers

Cloud Galacticos is proud to be one of only two Platinum Sponsors for this year’s London’s Calling event (alongside OwnBackUp). We’re also proud to have two of our team members as London’s Calling speakers.

London’s Calling is one of our favourite Salesforce related events. It’s also Europe’s largest community-led event for Salesforce professionals. And this year, it’s back as an in-person event in June.

 

London’s Calling Speaker: Paul Battisson 

London's Calling Speaker Paul BattissonOur COO Paul Battisson, will be one of two from Cloud Galacticos who will be a London’s Calling speaker. His session will be ‘Getting the Job – Tips and Tricks for Salesforce Interviews and Careers’.

My hope for the session is to help people who are looking for a new job or to improve their career with some practical tips about growing your career and nailing job interviews.”

This is my 5th time speaking at London’s Calling and it’s always such a great event. It will also be one of my first in-person events for a while so I’m excited to reconnect with the community face to face again after too long.

I’ll be spending a fair bit of time at the Cloud Galacticos Platinum Sponsor booth, so come by and say hi!

Paul will also be speaking at DreamOle, in Madrid, in April.

 

London’s Calling Speaker: Mark Jones

Mark Jones Cloud GalacticosThe second person from our team speaking at London’s Calling will be Mark Jones, a Salesforce Consultant. His session will be ‘Skills for Success: The Skills Every Admin Needs to Succeed in Their Career’.

This session will provide you with a high-level overview of the skills needed to succeed in the ecosystem as a Salesforce Administrator. You’ll get the chance to hear a little bit about each of the skills identified by Salesforce and be signposted to some really good resources related to each skill. If you’re a Salesforce Admin, or simply just want to understand the role a little more, then this session is for you.

I’m really looking forward to speaking at London’s Calling this year. This is one of the events that I’ve had on my wish list of events to speak at for a few years now. It’s great to finally be able to do it. I feel this topic is one that is so important to a very large portion of the ecosystem, so I’m really looking forward to being able to talk on this subject.”

Mark also spoke at Cactusforce in January. You can watch it again here. Mark will be heading to Prague in May to speak at CzechDreamin’ (same session as London’s Calling).

 

Event Details

London’s Calling will be held at The Brewery, in London on Friday 10th June. It will be an action packed day full of great sessions from great speakers, Demo Jam, and Keynote guests. It’s also a great chance to catch up with the Salesforce Ohana. Don’t forget to buy your ticket here.

 

About Cloud Galacticos 

Cloud Galacticos is a Salesforce Gold Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our Salesforce consultancy has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce Gold partner with experience to help you make the most of your org, why not get in contact?

 

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

Salesforce Spring '22 Release Highlights

Salesforce Spring ’22 Release Highlights

The Salesforce Spring ‘22 Release went live last month. As usual there were hundreds of new products and features to get excited about. So we asked some of our team members what were their highlights from the Salesforce Spring ‘22 Release.

 

Enzo Denti, Salesforce Architect 

Enzo Denti, Cloud Galacticos

Multilingual Einstein Bots

I really like this new feature that enables your company to reach out to a larger audience by making it simpler to communicate with you… in their own language.

When I was at Uni in Italy the teacher told us “Computer Science speaks English” and yeah he was right. There are computer terms that you cannot translate. For me, since English is not my first language I always had to catch up to understand. Instead, it’s great how Salesforce is solving this for your customer and providing an easier and more inclusive way for them to get the support they need.

 

Relevant Links:

Multilingual Einstein Bot – Spring 22 Release Feature

Reach More Audiences with Multiple Language Einstein Bots

 

UI Test Automation Model

I come from a Developer background and in time I learned to appreciate good, robust automated tests. 

I always loved the testing requirements for Apex, not seeing them as a chore to cover the code and make my code deploy, but as insurance that my code was behaving as expected, despite changes. Since the introduction of the Aura component the developer community was asking for a testing tool for the new dynamic UIs.
Finally, it’s here native in Salesforce, the ability to test thoroughly your UI and avoid the boring and repetitive manual testing.

It is flexible as well since it’s agnostic of the application under test and leaves it to you to decide what test runner to use, what ask more, it’s powerful and flexible.

Relevant link:

Write More Robust UI Tests with UTAM

 

Nkosi Ncube, Developer

Einstein for Nonprofits

Nonprofit organisations generally operate on a low budget and mostly rely on donations and giving the fundraisers tools to efficiently predict donor behaviour makes for efficient fundraising.

Einstein for Nonprofit is the new AI based product designed specifically for Nonprofit cloud, unfortunately not free but at a lesser cost than other AI products, its core component is Einstein Prediction Builder

This product gives non-profits the power to analyse and understand donor behaviour and predict future donor engagement and all this is out of the box.

Linking of CRM data to accounting systems is also enabled to link up finance departments and other teams.

Prerequisites for installing Einstein for Nonprofits

  • MyDomain enabled and deployed in your org.
  • Salesforce Data Privacy and Protection enabled. This setting is enabled by default for your org.
  • A license for SFDO Insights Einstein for Nonprofits with a current start date. You can install Einstein for Nonprofits if the start date is in the future, but you won’t be able to use the app until the date that the license is active. If your license expires, you receive an error message.
  • NPSP Recuring Donations configured for your org.
  • Einstein Prediction Builder enabled for your org.

Relevant link:

Before You Install Einstein for Nonprofits

 

Mark Jones, Salesforce Consultant

Mark Jones, Cloud Galacticos

Set the Order for Your Record-Triggered Flows

Admins can now set the Order of Execution for their Record-Triggered Flows. This feature is something that has been in high demand for quite some time. It’s great to see it finally come to be. All you need to do to be able to set the order is add a number between 1 and 2,00 in the Advanced Settings of your Record-Triggered Flow and you’re set. Do bear in mind that Flows with a Trigger Order of 1 – 1,000 will run first, followed by Flows without a number, followed by Flows with a Trigger Order between 1,001 and 2,000.

This feature makes it easier than ever to create multiple Record-Triggered Flows on a singular object. On top of that as a bonus highlight, you can see the order of all of your Record-Triggered Flows in the new Flow Trigger Explorer. Flow Trigger Explorer groups your Flows into Fast-Field Updates, Actions and Related Records and Flows that Run Asynchronously, giving you a great means of viewing how your and when your Flows will run.

Relevant Links
Define the Run Order of Record-Triggered Flows for an Object
Visualize All Your Record-Triggered Flows in One Place with Flow Trigger Explorer

 

Migrate Your Workflow Rules into Flow

When Salesforce initially announced the plans to retire Workflow Rules and Process Builder, one of the things a number of Admins that I have personally spoken to were concerned about was how they move their older pieces of declarative automation into Flow? This is where Salesforce’s automation migration tools come into play. Now you can migrate your existing Workflow Rules into Flow with an easy-to-navigate wizard that will intelligently create the right Record-Triggered Flow based on the Workflow Rule that you’re migrating. It’s a tool that does the job it is designed to do very well. However, I would recommend reviewing your Workflow Rules before making any decisions on which ones to migrate.

I’d also recommend reading the release notes as the tool can’t migrate all Workflow Rules at this time. Although updates are due to be made to resolve that. If you have Workflow Rules that can be copied into Flow like-for-like, this is a tool that will help you do that. FYI, a migration tool for Process Builder is slated for a future release.

Relevant Link:

Convert Workflow Rules to Flows with the Migrate to Flow Tool (Beta)

 

About Cloud Galacticos 

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our Salesforce consultancy has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce Gold partner with experience to help you make the most of your org, why not get in contact?

Digital City Awards, Best Small Digital Company Finalist 2022

London’s Calling Platinum Sponsor 2022

fallbackcg

Salesforce User Experience Designer Certification: Mark Jones

Our Salesforce User Experience Designer Cert blog (by Luke Menzfeld) is one of our most read blogs of 2021. So when Mark Jones passed his exam, we thought it’d be good to get his thoughts on this exam too…

 

What made you decide to take the Salesforce User Experience Designer certification?

I’ve been interested in design for a long time. I first started doing design when I was 15 when I designed my first website (yes, this was back in the days of scrolling marquees). From there I started building my design skills in a variety of ways, including doing video editing and graphic design. I still do these as hobbies to this day.

When Lightning came out a few years ago I immediately fell in love with the updated interface. To me it was much more customisable and design-friendly than Classic. Since I’ve been using Lightning I’ve tried to work on implementing good design principles into the orgs I’ve worked on and built up, including the dev orgs I use to try out new things or build concepts I work on. So when the UX Designer exam was announced, it was a no-brainer to me to take it. In fact, I would say that out of the exams that I’ve sat and passed so far, this was the exam I wanted to take.

 

How did you approach the prep for your exam?

Honestly, this exam was a little different for me than the other exams I’ve sat. Normally I go through the cert prep Trailmixes on Trailhead for the exam, dive into FocusonForce and use their practice exams to study up. If there’s one available, I’ll attend a Cert Webinar Day.

However, for this exam there isn’t anything available yet on FocusonForce, nor were there any webinar days being held when I took the exam. So after I completed the Trailhead study modules for the exam, I turned to reading the Salesforce Design Blog and scouring for any resources I could find to help prepare for the exam.

 

Was it a difficult exam? You have any tips for people thinking of doing this exam?

Actually, this was the hardest exam I’ve taken so far. Like Luke, the first time I took the exam I failed it. In fact, I’ve yet to pass a Salesforce exam on the first attempt.

Failing an exam the first time around is absolutely fine. It actually might be a good thing as it allows you to review where we went wrong and to dive further into those areas. For me, the first-time around, the area I struggled with the most was the section around the Salesforce Lightning Design System (SLDS). To me, SLDS feels like a developer-centric area, so as someone with a background in Salesforce Admin, it took a bit more work to study up in that area.

The biggest tip I would encourage you to follow is to read up on that if you’re taking the exam. Make sure you’re familiar with the code-snippets included in the guide, chances are that you will get some code-based questions (I did on both attempts). Also, whether you pass or fail, use a score-checker to check your overall performance in the exam.

When you complete a Salesforce exam you receive an automatic email with a breakdown of how you did in each section, you can take that into a score checker and see how you performed as a whole. I tend to use the FocusonForce Score Checker, but there are other options out there that you can use. I also have an app that I built in one of my dev orgs where I can log my exam attempt and calculate the result, so you could potentially log your scores in Salesforce itself.

Mark Jones, Salesforce Consultant, Cloud Galacticos

What does passing the Salesforce User Experience Designer certification mean to you in terms of your daily work?

I think when we pass any exam it’s a validation of our knowledge on the subject. It’s also an encouragement to continue learning more in that area. Luke covered it in his answers, but I think I would add to that by saying one of the most important things we can do when it comes to designing solutions is to make sure it works for those who will be using it on a day-to-day basis. Any solution we build and design should be designed with the user in mind.

Like Luke said, let’s not sacrifice good design in order to offer a quick-fix solution. You’ll find that quick-fix solutions rarely end up being quick-fixes anyway, they often tend to create more work and headaches at later points in time. Building well-designed solutions from the get-go will ultimately result in there being less clean-up work to do later on.

 

Do you have any other Salesforce certs you plan to take in the future?

I’m always looking to grow in my overall knowledge. Currently I have two cert exams booked in to take in the first quarter of the calendar year. I will be aiming to pass both the Nonprofit Cloud Consultant and Advanced Administrator exams by the end of April. I’m also interested in studying for and passing the Slack Administrator certification sometime this year as well if I can.

There are other exams that are of interest to me. Though they depend on what I’m working on and how much time I can allocate to studying and revision.

 

Anything else you want to add?

Similar to Luke, I also want to acknowledge the work of Angela Conway in helping to put this exam together. Angela is a regular attendee of the User Group that I co-lead. She’s also located in the North East of England. I think it’s a real highlight to the North East contingent of the Trailblazer Community that we can say that someone in our region was part of putting together this incredibly important exam. As a fellow North Easterner, this makes me very proud and grateful.

I’d also like to shout out the Salesforce Design blog, there are regularly interesting blogs being published there, so do go and check it out.

 

About Cloud Galacticos 

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our Salesforce consultancy has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce Gold partner with experience to help you make the most of your org, why not get in contact?

fallbackcg

CactusForce 2022

In January, Mark Jones, one of our Salesforce Consultants did a virtual session at CactusForce. The session was called ‘Welcome to Orchestration… Understanding How to Use Flow Orchestrator in Your Org‘. Read on to find out more about Cactucsforce, and to re-watch Mark’s session.

 

What is Cactusforce?

Cactusforce is a community conference for Salesforce Developers and Architects. It’s a 2-day, three track hybrid event (online and in-person in Phoenix, Arizona, USA).

‘A three-track event focused on content for developers, architects, and configurators. The developer track sessions will dive into the programmatic side of the Salesforce platform. The architect track sessions will include Salesforce Certified Technical Architect (CTA) program intros, training, board exam prep, and more. The configurator track sessions will dive into advanced declarative development, process automation and may include some code.

Whether you know the power of the Salesforce platform, are a seasoned developer, and want more, or you’re just starting out, there’ll be lots of takeaways!

 

About Mark’s session

Flow Orchestrator is available right now in Beta. Flow Orchestrator is the newest addition to Salesforce Flow.

In this session attendees will get a chance to learn a bit more what Flow Orchestrator is and to see it in action. The plan will be to give an overview of what Flow Orchestrator is, to demo a pre-built orchestration and to build an orchestration live in the session.

The aim will be to serve as an introduction to Flow Orchestrator, to showcase the capabilities of the tool and to highlight how it compares to Approval Processes (which is currently what is viewed as the most likely usage of Flow Orchestrator).

I will also look to include some key points around the core capabilities of Flow Orchestrator in order to give people some insight of the tool and some good ways that it could be used.’

 

Watch again

 

About Cloud Galacticos

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our Salesforce consultancy has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London.

So if you are looking for a Salesforce Gold partner with experience to help you make the most of your org, why not get in contact?

fallbackcg

Cloud Galacticos 2021 Highlights

Welcome to our Cloud Galacticos 2021 team highlights blog

Even though it’s been an eventful year for many reasons, at Cloud Galacticos we had plenty to be grateful for. From getting married to passing certs, and climbing mountains, to finally getting to meet each other in-person.

Here are some of the Cloud Galacticos team’s 2021 highlights.

 

Pippa Cox, Project Manager

Pippa Cox Art

I think my work highlight for 2021 has to be finally meeting some of my colleagues face-to-face after spending a year building relationships and working on zoom. I am looking forward to more opportunities to meet up in 2022.

On a personal level I have enjoyed the time to start being creative again and trying new crafts like embroidery pieces. Although the majority of my creativity has probably been spent decorating and gardening.

 

Vetri Manoharan, Developer

Vetri

The best thing happened to me in 2021 is joining the Cloud Galacticos team. I am so grateful to Phil for providing me this opportunity. Before joining the company, my career was more leaning towards project and team management. It’s almost 8 months now and the journey is still very exciting. I got to chance work on LWC (which I never learnt or got chance to work on before), worked on multiple projects, and so happy to be back on the development side of things.

On the personal front, I really feel that I am able to manage work-life balance (work from home really affected me big time), able to spend time with family, reading books, meditating, being mindful with the thoughts. Also I got engaged and going to get married in 2022. Looking forward to an exciting journey the next year hopefully!

 

Kully Dosanjh, Business Analyst

I think my highlights for 2021 would be joining the wonderful Cloud Galacticos team, I have already learnt lots and have lots more to learn from such amazingly experienced people.

Amazingly, outside of work my main highlight for 2021 has to be ‘climbing Ben Nevis’ with 2 kids in tow! This was by far the most challenging undertaking of all time for me. I had to have many pep talks with my poor legs to keep me motivated to finish.

I’m glad to say I smashed it and reached the summit!

 

Mark Jones, Salesforce Consultant

Mark Jones's User Experience Designer Cert

It’s been a really big year for me in the Salesforce ecosystem, to say the least, so it’s hard for me to pick out just one highlight.

Over the course of this year I’ve become a 5x Ranger on Trailhead, earned three different Salesforce certifications and spoke at a number of community events spanning four different countries (all done virtually).

To top it off, I became a Salesforce Consultant working with the team here at Cloud Galacticos. This has been a great year. Here’s to a good 2022!

 

Luke Menzfeld, Salesforce Consultant

Luke Menzfeld's wedding

This year has certainly been a year to remember. It marked my first full working year at Cloud Galacticos after joining in October of 2020. I’ve had lots of great opportunities to tackle interesting business challenges and learned a lot through my practical experiences.

Meeting the majority of the Galacticos team in London recently was my biggest professional highlight. I’ve developed virtual friends and colleagues throughout 2021, but to get together face to face was great.

On a personal note, I also have a number of highlights. Firstly, my wife and I got married in June with an intimate mix of family and friends. We made the best of it despite the Covid restrictions.

In July we moved house, and to top it all off we found out in September that our family would be growing in size in 2022! Overall a great year.

 

ABOUT CLOUD GALACTICOS

Cloud Galacticos is a  Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. Our Salesforce consultancy has people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London. If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call?

fallbackcg

How Can You Give Back to the Trailblazer Community

At Cloud Galacticos we are a growing team of Salesforce geeks and are big fans of the Trailblazer Community. So we’re glad that one of our latest recruits, Mark Jones, fully believes in this ethos. He’s already an active member within the Salesforce community. He’s one of the co-leaders of the Salesforce Newcastle User Group, along with Luke Menzfeld (another of our Salesforce consultants). And he’s even got his own Medium blog page – Ragamuffin Admin. It has articles covering his thoughts and opinions on a variety of Salesforce topics.

 We thought we’d give you a taster of his latest blog ‘How can you give back to the Trailblazer Community’…

 

How Can You Give Back to the Trailblazer Community

Mark Jones Salesforce Community Blog1

When I first started working in a role that used the Salesforce Platform for its chosen CRM system I honestly had no idea the Salesforce Community was even a thing. Fast forward to five and a half years later – I find myself as someone who is quite heavily involved in the community in a number of ways.

In this post, I will highlight some of the ways that you (yes, you) can get involved in the community. This is not by any means an exhaustive list. Rather, this list are areas where I am actually involved in the community, so I feel I can speak on these relatively well. I want to share this list to hopefully act as an encouragement to those in the ecosystem, as well as possibly acting as a bit of a signpost for those who are a bit newer and are trying to figure out their place in the Salesforce Ohana.

Here are my four ways you can get involved in the community.

 

1. Get Involved in the Trailblazer Community

The Trailblazer Community is most certainly the primary way you can give back to the community. There is always a need for Trailblazers to come and give back. Whether it be through leading a Community Group, speaking at a Community Event or Conference or be it through simply just attending events held throughout the community and being there to be a supporting presence. There is always going to be something you can help with in the community. 

At the time of writing, I’ve had the pleasure of doing a number of different things within the community this year. This includes speaking at three different Community Group events (not including ones ran by the group I co-lead), speaking at two different Community Conferences, and participating in two sets of event series’ covering a couple of different topics. 

I’m just a guy from a small town in the North East of England, there’s nothing all too special about me. So if I can do all of this, then you certainly can do it too.

 

2. Take Part in a Salesforce.org Community Sprint

Mark Jones Salesforce Community Blog3

Honestly, the Salesforce.org Open Source Commons Virtual Community Sprints are one of my favourite things to do in the Salesforce Ohana.

If you’re in the Nonprofit space and have worked with some of the additional NPSP Modules such as Programme Management and Outbound Funds what you might not know is that those were built through previous Sprints. They are routinely worked on and enhanced at the Virtual Community Sprints.

I’ve had the opportunity to meet a number of great people through the Sprints. I’ve also got to know people through Salesforce.org #CoffeeChat, and EMEA AMA’s a bit better. Plus people I met when I spoke at Nonprofit Dreamin’.

 

3. Become a Mentor to Somebody

Mentorship is a really great way in which you can give back to the community. If you’ve got the time to offer to help someone, you might just help someone to find their next job.

 

4. Go to Mark’s Medium page…

Want to know Mark’s fourth and final tip? Why not go to his Medium blog page to read the full article? And don’t forget to give him a follow!

 

About Cloud Galacticos

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including Manchester, Leeds, Newcastle, Sheffield, and London. If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call?