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Cloud Galacticos 2020 Highlights

There’s no denying that 2020 has been a strange and difficult year for many people. So as this year comes to a close, the team at Cloud Galacticos tell us their highlights, and what they’ve been grateful for this year. Why not join in the conversation on Twitter using #SalesforceGratitude?

 

Val Southern, Senior Salesforce Consultant

“My first work related highlight would be passing both the Salesforce Platform Developer I (PDI), and the Sharing and Visibility Designer certifications on the first attempt. It felt particularly good to have studied successfully to a structured plan. I did not leave school with great results, so it probably was something of a ‘see if I can do it for myself’ situation. It was a great confidence booster!

Finishing the Cloud Nine implementation was another highlight this year. I had to overcome some significant challenges and this project was a learning process for me. Not my first implementation by far but it was different from any other. I really enjoyed working with the Cloud Nine team and took away a lot of satisfaction from helping them. I also enjoyed mentoring Katie in the first few weeks of working at Cloud Nine.

On a personal note, I’m grateful for witnessing my partner’s success in her new writing career. For most of 2020, Jen has been going through the (surprisingly complex) process of getting her new book series ready to be published. I’ve been lucky enough to have done some beta-reading, and loved brainstorming funny ideas for story ideas and illustrations. I could not be prouder!”

 

SalesforceGratitude Phil Walton

Phil’s #SalesforceGratitude

Phil Walton, CEO

“I think my highlight of 2020 is seeing how adaptable we all are. It is easy to get used to the status quo (not the band!). Big changes or events can really shake things up and enforce change. When life throws you lemons, make lemonade!

Also, it wasn’t a choice to stay in the house for months on end, but I’ve been grateful for the chance to spend more time with my family. In the last couple of years I have spoken at Salesforce events on five continents. This year I am not sure I have gone 5 miles away from my house.

I have also enjoyed reading books. I got out of the habit, but this year have read a mix of fiction (including some 1970’s science fiction that I found in a skip!?), and non-fiction (including Paul’s book, Ines’ book, The Barcelona Way, Range, Factfulness).”

 

Emma with one of her paintings

Emma with one of her paintings

Emma Frost, Project Manager

“I’m grateful for the fact that we now have a second person, Pippa, to work on project management. It has been great to share the workload with her. Also having someone else to bounce ideas off and discuss what we can do to improve our project management offering.

This year I managed to launch a new website for my landscape painting. With opportunities for art fairs and exhibitions completely at a stand still, I knew it was time to sort out my online offering in order to continue selling work and reach new audiences. It was a lot of work and I’m very proud of the final result.

Finally, I’ve managed to give out over 100 bikes through my charity, Bikes in Need. During lockdown I have given pool bikes to be used by asylum seekers staying in a hotel on the outskirts of York. This took me over the magic 100 which has been a personal goal since I started.”

 

Rhi McCorkindale, Lead Developer

“My work-related highlights for 2020 would be getting the Salesforce Certified Service Cloud (SP20), and Salesforce Certified Nonprofit Cloud Consultant (SP20) Certification. These were areas that I have done a lot of work in but so far hadn’t taken any certifications for, so it is nice to be able to back up my experience with the relevant certifications. I hope to make some inroads into the Integration Architecture Designer Certification too this year as part of the journey towards becoming a Certified Systems Architect.

Outside work, it would be moving house. We were lucky enough to move just before the first lockdown happened. The new house has much more space for myself and my partner. We both work from home full time, along with my partner’s children who also spent half the time in lockdown here. With the extra time on our hands, we were able to do a lot of work renovating the house and garden. Looking forward to being able to have visitors in 2021!”

 

Learning Salesforce Development with Apex by Paul Battisson

Paul’s first book, ‘Learning Salesforce Development with Apex’

Paul Battisson, COO

“I think my main highlight for 2020 has been getting my first two books published!

I’ve always had an itch to write a book, but this year thanks to lots of time indoors and a lack of travel options I managed to get not one but two books on Apex programming written. It has been great to have the physical copies of the books in my hand and to finally share some of the practices and tips I have learned over the past 12 odd years with the rest of the Salesforce Ohana.”

 

Nkosi Ncube, Developer

“Amazingly, I managed to run a total of 200 miles during the first lockdown with my wife. We’ve been married 18 years and never thought this day would come. And a work highlight would be having two go-lives on projects!”

 

Sales Cloud Consultant Certification Luke Menzfeld

Luke’s Sales Cloud Consultant Certification

Luke Menzfeld, Salesforce Consultant

“ It has been a turbulent year for all with a very real requirement to adapt to day-to-day life in many different ways. My ‘highlights’ would be surviving and thriving in lockdown, changing jobs/starting at Cloud Galactico, hosting a number of events for the Newcastle User Group, mastering domestic project management (a.k.a home improvements), lawn management and gaining three Salesforce certifications.”

 

About Cloud Galacticos

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including Manchester, Leeds, Newcastle, Sheffield and London. If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call?

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Emma Frost, Project Manager – Meet the Galacticos 

Continuing in our series in which you get to meet and learn more about the Cloud Galacticos team, say ‘hello’ to Emma, Project Manager at Cloud Galacticos. I caught up with Emma via email to find out more about her and her experiences.

Emma Frost, Project Manager

Hi Emma, thanks for finding a few minutes to help people learn a bit more about you. Can you give us a bit of background about yourself before you joined Cloud Galacticos?

I’ve been working in the Internet industry, and on Internet projects in other industries (not for profit, higher education, public sector), for over 20 years in various different roles, all of them requiring project management skills. On joining Cloud Galacticos back in 2015 I started revising for my Salesforce Admin certification and really enjoyed learning a new platform. I think that’s what has kept me in the industry for so long, I love anything new! 

Can you tell us more about your role at Cloud Galacticos?

As project manager I’m responsible for various things including liaising with the client, keeping track of tasks / bugs and ensuring that we are on time for our deadlines. One of the advantages of working for a smaller company rather than a large corporation is that you can be more flexible and less constrained by your job title. So my role within each project varies according to the client, life stage of the project and the team (internally and externally) that I’m working with.

You’ve worked on a lot of Salesforce projects through the years, can you tell us about some of the ones that you particularly enjoyed?

I always like getting to know new people and getting to a point where you can share jokes and personal information about families etc so my favourite projects are always the longer ones with lots of regular meetings throughout the week so you can build a real rapport.

Emma with one of her paintings

Aside from Salesforce and running Cloud Galacticos, what else do you enjoy doing?

I have a young family but when not spending time with them I also run a social enterprise in York called Bikes in Need, getting donated bikes and giving them to refugees, homeless hostels etc. And when I’m not doing that I paint, I work with acrylics and paint mainly landscapes.

What tips would you have in working with clients remotely, or working remotely in general?

I think it’s all about communication. As long as you have frequent communication (it doesn’t have to be lengthy) then you can make sure nothing escalates. It also helps to build that rapport I was talking about, recreating the little chats you have in the workplace, but online. 

 

Thanks Emma for your time and insight into your life. We have quite a few other team members to interview in due course. Watch this space!

 

ABOUT CLOUD GALACTICOS

Cloud Galacticos is a Salesforce Consulting Partner with an all-star team. We are user and developer group leaders, bloggers, MVPs and all round Salesforce nerds. We have people all over the UK including Manchester, Leeds, York, Sheffield, and London. If you are looking for a Salesforce partner with experience who can help you make the most of your org, why not give us a call?