Tip 1 – Dreamforce to You (London)
This week London hosted several thousand attendees at the biggest ‘Dreamforce To You’ event I have experienced. There was no Obama, Beckham, or Fleetwood Mac…but there was a panel discussion lead by Andrew Marr!
The main theme was ‘Customer 360’…and TBH after several mentions of it I am still struggling to define what it is. I’m working on it though!
Tip 2 – Customer 360 Trail
Here is my starting point…a new Trailhead module for ‘Customer 360 Data Manager‘.
Tip 3 – Blog post
And here is a post from Salesforce from this summer which spells out what they were planning to do (and maybe cuts through a bit of the hype a little?). Are we all clear now??