Salesforce Resolutions

Tip 1 – New Years’ Resolutions?

Here at Galactico Towers we put together our 10 Salesforce New Year Resolutions. We hope you like them, and stick with at least 1 of them!

Console Shortcuts

Tip 2 – Take more shortcuts

Maybe a good 11th resolution in itself! While I was working on the Service Cloud certification over the holidays I came across this and thought I would share it. Here is a link to the full doc, and click on the screenshot for an easy list of shortcuts you can print off and memorise.