Tip 1 – New Years’ Resolutions?
Here at Galactico Towers we put together our 10 Salesforce New Year Resolutions. We hope you like them, and stick with at least 1 of them!
Tip 2 – Take more shortcuts
Maybe a good 11th resolution in itself! While I was working on the Service Cloud certification over the holidays I came across this and thought I would share it. Here is a link to the full doc, and click on the screenshot for an easy list of shortcuts you can print off and memorise.