15th Feb 2013

This one came to me from a question asked on the ‘Answers’ forum… “I am using Chatter, it is enabled, but it does not show up on the Accounts page”. There are a whole host of questions where a Sys Admin has made some changes to a page layout, but they are not being reflected when that Sys Admin or a User looks at that page. You have followed all the help notes, checked you are changing the correct layout, on the correct object, etc. But have a check in the url…this Sys Admin did not know that his Accounts page was overridden by a VisualForce page…look for ‘visual.force’ in the url, then have a word with your Developer.